FAQ

Frequently Asked Questions

Are there still “ski-only” areas in Shiga Kogen?

No, as of the 2015-2016 ski season all areas in Shiga Kogen are open to both skiers and snowboarders. *Please note that when you read “ski area, ski pass etc.” it includes both skiing and snowboarding.

How do I get to the snow monkeys from Shiga Kogen?

Most hotels provide free pickup/drop off to/from Jigokudani Snow Monkey Park. Please contact us to confirm. There are also buses leaving regularly from Nagano Station, Yudanaka Station and Hasuike Station (Shiga Kogen) going to Jigokudani Snow Monkey Park. Please see the Access page and the Shiga Kogen Line timetable below for more information.

How do I get between the ski areas?

Most of Shiga Kogen is interconnected and you can ski between the areas. All the resorts are accessible on a single ski pass, please find information here. The exceptions are Mt. Yokote/Shibutoge, Kidoike/Kumanoyu and Maruike/Sun Valley areas, which are not interconnected and must be accessed by car or bus. Some hotels provide a free shuttle service to these areas, please contact us for more information. There is a bus running frequently for those wishing to access these other ski areas. Please note that to go to some areas, you must transfer at Hasuike Station. See timetable below

Screen Shot 2016-07-11 at 2.20.23 PM

Are there kids areas and child care available in shiga Kogen?

Maruike, Ichinose and Yakebitaiyama have kids’ parks and activities available for kids. Okushiga Kougen Hotel has a kids ski school and all day school available for kids too young to ski. Please contact us for more information.

Are there rental skis, snowboards and gear available?

Yes, there are rental skis, snowboards and gear available at most hotels in addition to rental shops at all the areas. Please contact us to confirm. SnowCan is the best option for high quality gear and can be rented or returned at any of their 5 locations across Shiga Kogen.

Can I send my luggage/gear ahead to Shiga Kogen?

Yes, when traveling by train in Japan we recommend using Yamato (Black Cat) or other courier services. Luggage sent before 5:00 PM will arrive at the destination the following day. Please see the Travel Advice page for more information and tips.

What are the restaurant options in Shiga Kogen?

All hotels in Shiga Kogen provide dinner and breakfast upon request. There are various lunch options in all of the Shiga Kogen ski areas. For dinner options outside hotel restaurants, please see the list of restaurants here. The Ichinose ski area has the widest variety of restaurant selection. Some hotels outside the Ichinose area (including our partner hotel Takimoto) provide a free shuttle service to and from Ichinose for your dining needs. Please contact us for inquiries or more details.

Can restaurants cater to food allergies and dietary restrictions?

In most cases, yes. However, if you have a severe food allergy it is best to bring your own food for your safety and enjoyment. Please inform Shiga Kogen Guide regarding food allergies and dietary restrictions as soon as possible. Contact us here.

Are the rooms Japanese or Western? What is the bathing situation?

Our Partner Hotels have both Japanese and Western style rooms, in addition to en suite options. All the hotels have a public bathing area. Please contact us with inquiries or specific accommodation requests.

Can I book English Speaking ski/snowboard Lessons?

Yes, some hotels provide English speaking private or group lessons. Please contact us to book lessons through your hotel. Shiga Kogen Ski School located in Okushigakogen’s Prince Hotel also provides English speaking lessons.

Are there back country tours in Shiga Kogen?

Yes, Big Cloud Back Country Guide & Shop offers back country tours but they do not have an English website. Please contact us for information on back country tours or to make a reservation.

How difficult is the 1/2 day snow shoeing tour?

Moderately difficult. After getting your gear together, doing a brief introduction to snowshoeing and practicing for a bit, we head off onto the trail. It’s about a 1.5 hour walk, after which we have hot chocolate or coffee in the cabin. Please find more information on the Guided Tours page or contact us for inquiries and reservations.

12376769_10154006530268637_3499764307130844190_n

What is the best way to look up train timetables while traveling in Japan?

The best way to look up train timetables while traveling in Japan is Google Maps. Go to google.com/maps. Your location should come up automatically but if not, type in your location. Click the blue arrow next to the magnifying glass to get directions from one place to another as shown below. Google Maps does not have information on bus timetables in the Shiga Kogen area. For detailed bus timetable information, please visit the Snow Monkey Resorts page.

Screen Shot 2016-07-11 at 1.35.26 PM

Type where you are and where you want to go. Details about the train line, price, and time will come up as shown below.

Screen Shot 2016-07-11 at 1.36.40 PM

To see more information about different times and options, click Details or Schedule Explorer. A screen similar to what is shown will show you various options.

Screen Shot 2016-07-11 at 1.37.18 PM